Gravel Bike Carbon Frame
Flat mount disc brake Gravel bike frameset
Model number: M
1, What kind of carbon materials used for frame ?
We use 100% imported Japan Toray T700 or T800 carbon firber.The frames and handlebar. etc are strong and durable.
2, If frame made with toray T800 carbon material always better than Toray T700?
The answer we give is no. Definietly, Toray T800 is much more expensive than T700. But if the whole frames made with T800, it will be too stiff to easy crack. The frames also need flexibility to asorb the impact and vibrates.
3, What is the warranty policy for CARBON frames?
We offer 2 years warranty time for our carbon frameseet(including fork,seatpost and handlebar) since they are sold. it is simple and easy to apply warranty: please offer a few photos of the problem products, then we will start warranty process.
Once frames has quality problem within 6 monthes, we will offer free frame for replacement but buyer has to pay half shipping cost. And if frames had problem after 6 monhtes but within 2 year. Customer has to pay full shipping cost.
Note: rims/wheels must under gernal use, any damage caused by human factors(like improper assembly/maintenance, accident, misuse, neglect, abuse, etc) will avoid the warranty.
4, How long is the production time for CARBON frames.
For the frame in ours stock, we can send them in 7 days(customs painting frames will take longker time and it depends on painting design); If not in stock, production time for sample order is15-30 working days, for bulk order is 20-45 working days.
5, Which shipping company do you use and what is the delivery time?
Usually we use EMS to ship the rims/wheels, shipping cost is low, time is 7-35 working days to most countries, we will offer tracking number after shipping and you can track them online,We can also ship them by TNT/DHL/UPS/FEDEX if needed; for big orders, ship by air and by sea are also possible.
6, Can you help me to pay less custom tax or avoid the tax?
For regular shipping way, Yes, we can make low value invoice for customs declaration to avoid the tax or pay less tax; but we can’t gurantee there will be no tax. If you request no tax, please contact us for special shipping way(only for Europe countries).
7,Do you offer customlized decal/painting.
Yes, we do. here you can order the rims/wheels with your special decal and painting. We have our own designer to help you working on decals/painting design.
8, What payment terms we can choose if I want to buy?
We offer types of payment terms as paypal, bank TT , Western union. For sample orders , we advise you to pay by paypal to save bank fee. And if order value over USD 2000.00, we advise you to choose bank TT. Even you can choose our online shop to place order. The found is 100% safe.
9, do you company has the experience to work with any famous bike brands? What kind of service you can offer?
Yes. Our company has nearly 10 years manufacture experience focus on carbon bike parts. But according to agreement we had with our customers, we can’t list the brand name here.
Not only we can offer OEM service, but also we can offer ODM service. Nearly half of our products we sell were designed by our engineer.
10, do you do any testing for your products before they go into the market? What kind of you testings you do?
Of course, we test each of our new products before it go into market. We know bike parts is high concerned to human life. We can’t risk peoples’s life. If need, we can basic testing like SGS even the UCI testing.
11, if we offer our own design and you produce the products for us, can you sign agreement and do not show any our products to other customers?
Yes. To keep secret for our customers is our duty and also it is commercial rules. You will never regret to work with us.