Carbon Fiber Bike Wheels Rims Warranty


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We offer 1 year warranty for wheels/rims and  2 years for frame/fork/seatpost. You can claim for replacement or refund after you receive our products.

Below are the warranty procedure:

1.    Please make sure the warranty is valid before submitting your claim.

2.    Please send an e-mail to warranty@timetec-cn.com with below details.

-          Order number, Item number, specification (size, weave, finish, spoke holes, hub etc.).

-          Clear pictures or video to show the defective parts.

-          Description of how long and often you have used the products, how you found the defect. More details will be highly appreciated.

3.     If your product is confirmed to be defective in manufacturing technique,   you can submit an return or exchange claim. But pls make sure items are in below conditions.

-          Items are new and without being used

-          Items are packed in original package. If can’t be returned with original package,you must pack it with safety box to avoid damage during return. Also all spare parts concerned must not be lost.

4.    Normal wear parts like spokes ,hubs,nipples,rims/frame crash are not under warranty as well as the accident damaged.

5.    If you are not satisfied with the produts you buy and want to exchange or return, you just need to pay the return shipping cost.

Xiamen Timetec reserves the ultimate right to interpret the above warranty policy.


©Xiamen Timetec Industry & Trade Co.,Ltd